The “TQFCP Communication Contact Management Regulations” is announced on TQF website, located at Q&A under TQF Certification Service Center. Chapter 5.2 regulated the Complaints and Appeals Procedure for TQF Program Implementation applies to TQF Certification and related programs.
Taiwan, Japan's top certification bodies promote food standard harmonization 12 Taiwanese companies accredited, mutual recognition of standards ensures compliance and offers convenience to both Taiwanese and Japanese food manufacturers Reproduced from Taiwan News. By Sophia Yang, Aimi Otani, Taiwan News, Staff Reporter 2023/06/17 TQFA Chairman Chou Neng-Chuan (front row, third from right) and JFSM Vice President and Secretary General Masanori Kotani (front row, third ... (Taiwan News photo) TAIPEI (Taiwan News) — This week, 12 Taiwanese food manufacturers got a "golden ticket" to tap into Japan's market under a newly-formed cross-border partnership. Taiwan's Total Quality Food Association (TQFA) and its Japanese counterpart, Japan Food Safety Management Association (JFSM), inked a collaboration agreement in late 2022, and have since begun working in mutual recognition of their equivalent self-management certification programs for Taiwanese and Japanese food manufacturers. Japan is known for its strict food products and safety regulations. Those who pass the new mechanism crafted by the two institutions can expect far fewer hurdles in doing business with Japanese retailers. The TQF Program is a voluntary third-party certification program related to food safety and quality management in Taiwan, while JFS Standard is a third-party audit providing certification and conformity assessment. The partnership is a milestone in trade that bridges food safety management certification standards between the two countries. TQFA and JFSM jointly took part in this year's food show to promote mutual recognition of their equivalent self-management certification programs for the food industry. Food products from entities certified by both sides were showcased at their booth. TQFA Chairman Chou Neng-Chuan (周能傳) explained the two parties began exploring a partnership deal in late 2021 to push for mutual acceptance of their respective food safety certification programs. The agreement was signed in late 2022 after a year of intensive meetings, negotiations, and on-site auditing. "The partnership enables the two to work together to assist manufacturers expand into the markets overseas, including the Southeast Asian market," said Chou. "Looking ahead, we envision a deeper international cooperation between Taiwan and Japan food manufacturers, paving the way for diverse business models such as brand collaboration, technology transfer, joint ventures, and mergers," he added. Arriving at Food Taipei, Vice President and Secretary General of the JFSM Masanori Kotani underlined the importance of the collaboration. He said at a seminar the partnership would boost bilateral trade and protect consumers on both sides. "Matching the standards of JSFM-B and JSFM-C is relatively simpler for Taiwanese enterprises certified at TQF Level 1, because TQF Level 1 certification requires more thorough implementation of FSM, HAACP, and GMP processes, along with additional post-market inspections," Katoni told Taiwan News. Kotani said the mutual recognition of each other's certification systems allows Japanese retail outlets to be confident that certified Taiwanese entities meet the standard for full implementation of the required Codex HACCP in Japan. This mutual recognition not only ensures compliance but also brings great convenience to both Taiwanese and Japanese enterprises. A total of 22 food factories from 12 food enterprises were each accredited with a certificate from Kotani at the seminar on June 14, including Uni-President, Chieh Hsiang, Kuang Chuan, King Car Food, Fwusow, TCM Bio, Tanque Corp, Derlian Biotech, Young Energy Source, HeySong, Hill-top and Kimlan Foods. Food products manufactured by the first 12 accredited Taiwanese food companies from the JFSM were showcased at the food show.
TQFA invites everyone to join “World Food Safety Day” The first O2O events collaborated with PChome, 7-Eleven and Carolyn Chen Total Quality Food Association (hereinafter referred to as TQFA) held multiple online and offline events in Taiwan to celebrate “World Food Safety Day” established by World Health Organization (WHO) on June 7th. The calling messages from TQFA for the public to follow “World Food Safety Day” will be shown in 7-Eleven all over Taiwan, likewise having the first collaboration with Taiwan largest e-commerce platform, PChome24h by launching “TQF Flagship Store” and giving more offers to consumers (spend 607 NTD get 67 P coins). The former anchor, Carolyn Chen also invited to join the food safety events. According to the food safety investigation by WHO, an average of 1.6 million people over the world suffer from illness due to unsafe food every day, and it may cause about 200 types of foodborne diseases. The foodborne risks could be reduced if food safety can be implemented well and correctly. Therefore, World Food Safety Day takes “Food safety is everyone’s business” as the slogan to draw attention to maintaining food safety environments and emphasizing that this is the responsibility should be done by governments, producers and consumers but not only in the industry. This idea is promoted and practiced together with World Food Safety Day. TQFA X PChome24h, First “TQF Flagship Store” Free P coins with purchase TQFA partnered with PChome24h shopping to build up the “TQF flagship store” from 7th to 17th June to attract people’s eyes to TQF certified products, which are the “Taiwan High Quality Food” with safety and quality involved. PChome24h shopping also launches super-valued offers, get 67 P coins (1 P Coins = NTD 1) with NTD 607 spending in the store during these promotions’ periods. Besides, the relevant information can be seen on the video wall in more than 2000 7-Eleven and Mobile Apps. Customers are invited to participate in offline events to strengthen the recognition of food safety and high-quality food in Taiwan. TQF flagship store: https://shopping.pchome.com.tw/activity/campaign/C467629262 Carolyn Chen buys food with “TQF logo”, to protect families with food safety As a mother, Carolyn Chen pays attention to food safety for the sake of her family, she chooses products with “TQF logo” other than focusing on the manufacturing date, expiry date and ingredient contents. Carolyn Chen calls for supporting TQF certified products to protect families by selecting safe and high-quality food. Trilateral cooperation between Taiwan and Japan TQF x JFSM x PChome held the open ceremony for 2023 World Food Safety Day Since TQFA signed a Partnership Agreement with Japan Food Safety Management (hereinafter referred to as JFSM) in 2022, both sides have continuously promoted a few business cooperations. Recently, TQFA has led groups of food enterprises to Japan for marketing matchmaking between Taiwan and Japan. On the day of World Food Safety Day, the TQF Facebook fans page held a “Taiwan-Japan cross-border live broadcast” with TQFA Chairman Chou Neng-Chuan, Chairman of JFSM Association Tetsuro Ohba and Vice General Manager Mr Wan from the E-commerce Department of PChome, to reveal a “World Food Safety Day” series events together. Follow TQF fans page: https://www.facebook.com/TotalQualityFoodAssociation Publics supports World Food Safety Day Choose the “TQF certified products“ To ensure consumers’ rights and stabilized food industry development, TQFA established TQF Program by taking Global Food Safety Initiative (GFSI) as a benchmark to set up the certification standard, its standard includes GMP, HACCP, FSM and QM. There are up to 117 food companies, 157 food factories and 253 production lines had passed the TQF Program, including food factories of Uni-President, King Car Food, Hon Chuan, HeySong, Wei Chuan, AGV, Taiwan Sugar, Kuang Chuan, Taisun, Vedan etc. Moreover, TQF Program identified 28 food sector categories, and more than 4000 certified products, in which beverages, dairy products, noodles, canned foods, soy sauces etc. are general, the certified high-quality products are able to get from hypermarkets, and retail stores. References: https://www.who.int/campaigns/world-food-safety-day/2023
